Tidal Max not working

Yes it does.

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Apologies for what is probably a stupid question.
I have done update on my ND 555. As a test I lined up the same Rachel Podger track that you were playing there HH, using just the Naim app and it only plays in 16/44.
However I can use Tidal Connect and I can then play in 24/192.
Is Tidal Max supposed to work directly from the app?
I’m probbaly missing something obvious.
Thanks

It should work natively too.

Things to try:
Is your Naim app updated to the latest version?
Power down the unit by pulling the plug, wait a minute or so, and power back up.

On my NSS 333 I can still only play Tidal in 16/44 (both from the Naim app and from Tidal connect)
I can also not update the firmware, when I try I get the message that the latest version 5.1.1 (8358) has already been installed.

I think some updates are coming later than others, such as ND5XS2 or QB2 (the 2 I am waiting for).

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New Classic update coming next week:

Should be 3.10.0 and not 3.1.0 in the comment, for clarity.

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I am downloading the update for Nova. Will the firmware for Muso and Qb 2nd generation be updated too?

Under services and accounts, go to Tidal and set quality to Max.

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OMG No Adele?
Martin

For some reason it does with Qobuz but not Tidal Max.

Maybe it’s because am using the Tidal app and not the Naim app. Will check.

I’m clearly missing something here.

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Good innit?

ATB, J

No not with the Naim app either. Maybe the PE is different?

I have lots of her recordings. She’s one of my favourite violinists.

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Have you set the quality to Max in the app input settings as shown by @HungryHalibut above?

First listen today, believe it or not :astonished:.

Unless I’m missing something, Tidal doesn’t identify HiRes tracks unlike Qobuz……?

ATB, J

Yep set to Max in both Naim and Tidal app’s.

Am using Ethernet and not WiFi.

Then probably time to contact Naim Support.