I’ve had my Atom HE for a couple of months now.
Initially when I turned it on, the Menu was displayed as I expect which is good.
But, for the last couple of weeks, every time I turn the unit on I get a Ready to Pair message on the display and can’t get rid of it.
The remote seems to do nothing and buttons on the unit do nothing.
The only way I can get rid of this message is to use the Naim App and select something via the app.
I don’t use Bluetooth and can’t imagine any circumstances where I would.
The only thing I use is a 1TB SSD plugged into the rear USB port so the unit is always in Server mode.
How can I stop this irritating message from appearing every time I tun it on please?
Thanks guys for your swift replies.
Yes, have tried disabling the bt input - makes no difference.
Yes, power cycled off and on
Yes, remote is paired - the remote does work, but it doesn’t help clear the Ready to Pair message on startup.
I’ve tried resetting the App too.
Is there a factory reset somewhere that I could try?
I’ve spent ages trying to stop this message, but nothing seems to clear it until I use the App to select Server or Internet Radio then I can play my music.
Try pairing it with a phone or other Bluetooth device just to get rid of the annoying request.
Failing that, a factory reset might well work. Why this is happening I have no idea. I never use Bluetooth either and have never been pestered to pair anything.
Thanks again all for your help.
First I tried pairing my mobile with it and that seemed to work.
I turned it off and on many times and all seemed good - until this morning.
I turned it on and got the Ready to Pair message again.
So I performed a Factory Reset and so far all seems good.
Pleased to say that my Atom HE seems to be fine again now.
However I have noticed that all my Favourites and all my Playlists have vanished.
I guess this is because I had to perform a Factory Reset (?)
Is there a way of preserving/backing up Favourites and Playlists if I have perform a Factory Reset again?
I always find it more reliable to create and manage playlists on a UPnP server rather than within the Naim app, which I have always found prone to losing them.
For Tidal and Qobuz, playlists and favourites are stored on their servers and should remain available.