I am happy with the latest firmware, I did say from the get go i sounded better.
That said i recall the first firmware change where i was very vocal and disliked it, Naim offered the old firmware, but after a while I got frustrated with not having the latest fixes and features and just went with 2.6.1
I can understand why it can be polarising, as for me your system is usually well tuned to the room, so a change can be
I guess we all need to suck it up and realise in the brave new streaming world, that evolves with features and functions, Naim have a hard task to maintain the sound / improve.
Naim recommend disconnect speaker cables, then pull mains lead to depower. Reconnect power while holding the power and favourites buttons until start up wizard kicks in.
@mindgarp if you have any bugs to report or feature requests, can you please raise these through the Naim support team and they’ll raise internal tickets here at Naim to look into these. Thanks
Surely if I do a factory reset then I wold lose the Music store on my eternal Hard drive and have to format it to be set up as a store
If that happens I would have to load all my cd’s again.
I hope someone can tell me I am wrong please
Presumably the external HD is connected via one of the USB inputs? Just unplug it and all will be fine when you connect it again. It was fine with my Atom.
As badlyread says, but anyway I’m sure that a factory reset doesn’t delete any music stores or shares even if you leave them attached during the reset process.
Yes it’s a Naim forum but primarily user to user in the sense that fellow users will tend to answer rather than Naim support staff.
Great to see Steve Harris’ response, and while the team does undoubtedly look at some threads I’d still assume that is far from the norm for most posts.
Tried as the e manual, got the psychedelic screen first was unsure if to keep hold or let go, but go NO setup wizard, so tried a second time but held until homescreen but again NO setup wizard.
Gave up and just used the menu factory reset, but so far had two force close issues followed by send report to Naim ???
Exactly the same issues I found earlier.
The instructions on the Naim website are completely useless in this respect.
Like you, I ended up doing the reset from the Settings menu.
I wish I’d not updated. The new sound is definitely different.
I asked my wife to listen as she has a better ear and is not really interested in hi fi. She has heard the Nova play for several hours and as soon as she heard the post updated version said it sounded tinny compared to before which was my impression. I also thought the bass wasn’t as well controlled as before.
Naim now have a dilemma on their hands as I bought the Nova for a specific sound which they have now arbitrarily changed to something which in my opinion is inferior.
I have checked with my dealer and it is not possible to revert to the previous settings, which is why there are a number of complaints on this topic regarding default settings.
The ball is in Naim’s court!
It contradicts my dealers advice but now means the Nova will become redundant down the line if I don’t accept the new software with its inferior sound.
This brings me back to my point that Naim have arbitrarily enforced me to accept an inferior sound. Had this been the original sound I would never have bought a Nova in the first place. It now makes Joe Pass sound like a passing ice cream van.
Naim is supposed to be a top brand, they shouldn’t makes customers jump through a series of hoops to restore their original sound and be further penalised by future obsolescence!
