I’ve had two new uniti stars now, and both have exhibited cd problems where cds get stuck, not detected, and require a hard reboot to retrieve the cd. I can’t find a pattern to it. Am I alone?
me too, had it for a little more than one year before it failed to detect & read CD, and finally get the CD stuck inside. Took it to the dealer and got the news yesterday that the parts has arrived (after around 4 months or more) and will be installed next week.
All at no charge, the dealer (&Naim) did a very good customer care. The 4 months waiting for the parts is understanable considering how screwed up the logistic business lately (and the schmucks manning our custom office)
1 Like
Had mine about 3 years and had no problems at all with the cd player/ripper
1 Like
Hmm
So a repaired and tested Star came back to me and instantly can’t recognise CDs. Hard reset to recover. Oh and it crashes. Power button flashes a cycle 4 2 5. Mains unplug needed to recover.
I had cyrus and mission and arcam for thirty odd years, rock solid. Naim a premium brand, hmmm?!
SA35 is out soon.
Noting Uniti Star problem CD
this looks systemic.
I would recommend to keep the star for amp and streaming duties.
For cd ripping, you can buy a second hand Innuos mini, around 500 euros.
The cd part of the Star is a well shared problem here, since maybe 3 years. Not all encounter it, but some on here.
I’m thinking of getting everything professionally ripped once and for all.
And then if I’m really missing discs any transport will do I guess. I’m missing my arcam cd33 already.
1 Like
Why not ask your dealer to liaise with factory for you to return Star, if you have had two troublesome units and to receive ex-dem / refurbished versions of both Core and Nova? Never had an issue with either.
Win-win perhaps? Good luck
1 Like
Same problem for me, after the substitution of two units of Star I changed with a Nova and external cd player.
2 Likes
Oh don’t worry I’m on that and they are, again. They’ll replace until it works or I lose patience and ditch the brand. Annoying though.
Finally concluded that; went with advice from you guys basically. Nova, with a pro-ject cd e as a transport. Whilst I bit by bit* rip through everything. Sounds great.
(*ha ha I see what I did there)
2 Likes
Guess what…
So having a new Nova, after two failed Stars on the trot, the Nova now plays up too.
Turns itself on,
Or crashes,
Requires power down…
Arcam please make this sa35 good, I should never have left you for this cult
That’s insane I’ve had an atom and a sn3 and currently have a nd5xs2/ndac/282/hcdr/250 and haven’t had a single box issue, I have just had a cable replaced but that’s it. I will say that while I definitely think there is some underlying issues in the uniti star it is incredibly unlucky that you’ve now had issues with your nova. I hope you find something you enjoy, I promise that this isn’t a cult, I can’t promise we are all sane 
but most can admit that if we had had your experience we would be pretty frustrated too.
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.