Through the naim software ‘IP TOOL’ I tried to assign a fixed IP to unitiserve. The software has removed the network references (IP, subnet mask, gateway, etc.) but has not entered the new references. Unitiserve is now offline and I can’t use it. IP TOOL does not detect it on the network, not even desktop clients.
For fix it, i try to upgrade the firmware version from 1.7b to 1.7c RC1. The upgrade it’s ok but the lan parameters are still empity.
Is there a possibility of a reset? As indicated in the manual #2.1 has not been resolved.
thanks for answere
Are you really sure that you want to use a static IP address. It really shouldn’t be necessary in a typical modern home network. I would leave it on DHCP. Then, if you want, you can use the DHCP server to reserve an IP address for the Unitiserve, which is easy to do.
It’s a bit dated, but it describes use of the SetIP tool, so may help identify something you’ve missed. It’s written for the HDX, but I’m pretty sure it will be the same for the Unitiserve if you ignore the bit about having two IP addresses.
Ok, if your network has an active DHCP server & the Unitiserve is showing “not set” against the network parameters, but reports DHCP as the current config. it’s starting to sound like you may have a hardware fault.
The Ethernet controller IC on the Unitiserve motherboard has two daisy-chained surface mount voltage regulators, we have seen some issues with one, or both of these regs failing causing similar problems.
I may be wrong, so it may be worth trying it on a different network, especially if you have been making changes recently (or reset your router to defaults), before sending it for repair.
Already tried with iPad net Analizer: no results. Unfortunately unitiserve is not seen by the network, I have also tried with other PC. With the vga monitor I see that the network parameters are missing but cannot be entered.
Hi everyone. Update my Unitiserve problem’s. Now it no longer works. The startup blinking logo light never stop and the start-up procedure is not complete. I also replaced the backup battery but nothing has changed.