Here once you go into receivership you can’t just pay (either money or goods) anyone as all assets are locked in. The secured creditors generally get first dibs, banks tax etc.
I had a client go bust on me and left an unpaid invoice of around 80k. I followed the dollar to my clients client (a large multinational bank) and got paid 90%. However my lawyer told me that the receiver could legally make me pay it back thankfully that didn’t happen. As my gallery went bust owning me over 20k and I had to pay the receiver 3k to get my work back. It’s all very tricky and I’m sure it’s different in different countries.
Quite a number of disappointing replies on here. I doubt very much much the WH proprietor is sunning himself in the Maldives
It’s a classic tale, I fear, of a cottage industry type small firm becoming popular with good products, and not being able to cope with the additional admin etc on the business side, generated by increased demand.
Throw in changes imposed on imports and exports, delays that all electronics companies have experienced, but being so small you have no clout to get things moving, yet living in hope that it will all come right. WH was their livelihood.
Huge sympathy to those who have caught a cold on it. With any small indie company, always be pessimistic and use credit card.
This information may comfort those who have amps with WH. However I am having to write off a considerable amount because I paid with a debit card on another transaction. I have contacted my bank and not heard a peep. Win some lose some.
Same here my monies gone. I wouldn’t feel so bad cause business’s come and go all the time expect someone mentioned they’d seen them in Europe at a hi fi show just days before their announcement. For me that’s kind of like rubbing salt in to an already deep wound. Poor form I’m afraid.
All I did was email WH the a few days after it crashed and I received a reply from the person who had my amp whom I had dealt with many times in the past. The amp was under warranty because of an ongoing issue so there was no charge.
Thanks - helpful to know how that happened. I have no involvement but as an accountant I know a little of the insolvency process. I am a little surprised that there is no mention of the insolvency practitioners’ identity as yet and I would have expected them to be involved in the process of releasing goods held for customers rather than someone who worked there. Though from your description it sounds like there would be no reason for them to have any claim on your property
From the start off when they sent me incorrectly assembled cables, then the lies and unbelievable email replies, I am not surprised they have gone belly up.
You know they even refunded me twice for the same set of cables! When I had learnt what they had mistakenly done (24 hrs after the first refund) I let them know immediately, never even thanked me could of spent 5 seconds and replied cheers or even a smiley emoji.
Yes you may be thinking a sign of the times with Covid, War, inflationand etc.
Can I ask who you are with, please? I saw posts that suggested Amex paid up straight away. I used a Virgin MC and it’s gone into a black hole, but that said, if I was the cc provider I would certainly be making inquiries.
I would urge members to exercise caution when posting info about transaction methods.
I think we have all shared a lot of info about ourselves on this forum over the years that might enable a smart scammer to assemble a convincing attack.
They have issued a claims number together with following statement.
Next steps
We aim to investigate your claim within the next eight weeks.
During this time, we will either contact you if we need any further information however, if we have sufficient information to investigate and decision your claim, we will write to you to let you know the outcome.