Just love it!
I got the glass changed which was a couple of hundred pounds the rest was a service. To be fair the service included a good few parts replaced
Daft question I’m sure, but how do the numbers work?
With the 4th hand. What that points to tends to indicate what the hour is. Unless you are using the bezel to track a thurd time zone.
Thanks! However I’ve just decided I’m not cut out for world travel
Thanks. I may like it a little less going forward seeing Elkman70’s post above re. the JLC service fees …!
Try William Rice in Beverley.
I took my 1988 DateJust to him after Rolex insisted on changing the dial, glass, hands, crown, bracelet and various other unseen bits with an estimate of £5K. If I failed to agree to the replacement parts they wouldn’t provide a guarantee for the work on the watch. Got it serviced and the glass replaced for well under a grand. Looks and works great.
Thanks, but I’ve already sent it to Russell Talerman. He did the service on the Omega military watch, with no restoration. I have been quite clear that I do not want to have it polished. I so hate the rounded appearance from polishing.
It dismays me that Rolex tend to want to throw everything out and give you back a virtual ‘new’ watch - they must surely understand that owners just want ‘their own’ watch back, albeit with any faults fixed.
I’m afraid they really don’t understand that. I might have agreed if they could have swapped the dial for an identical replacement but they couldn’t.
I just couldn’t get them to understand that the dial is the face of the watch and probably the biggest factor in its look.
I can sort understand that some owners want a perfect object. But clearly for others there is history wrapped up in the marks and blemishes.
I sent my Wife’s Omega for a battery change. It returned with new dial, hands and crown. No charge but it was odd.
Fortunately there are lots of independent jewellers in the city where I live, so I can get little jobs done without the need to send the watch back to Rolex.
Interesting, Matthew. Was your wife pleased with her ‘new’ watch, or would she have preferred get her ‘old’ one back?
She was just happy it worked to be honest. She’s definitely not a watch enthusiast.
I was relieved to have got about £600 of parts for free
That’s a result, then.
“The Rolex way” is a polite way of saying a lot of things, but in short they do what they want. If you dont like it !@#£ off.
At one level, they give a 2 year warranty on their work, but that means they get to choose what items are required to under right that warranty. Even if you agrre to forfeit the warrenty.
One to watch ( see what i did there?) Is that Rolex do not sell spare parts to anyone. So any non Rolex service is just that, no replacement new parts.
I was under the impression that it was only the 4130 movement in the Daytona that Rolex would no longer supply parts for (which scuppers any plans I had).
In this case, yes. If I had a lovely old watch with 40 years of beautiful patina I would have been annoyed.
The dial was mother of pearl so I wonder if they damaged it when replacing the battery and so had to replace it all.