Grade A?

[robert_h]

Ref graded meaning:

Refurbished products

These should be officially graded products. A hifi dealer might sell their stock as ex demo but that’s something different. The graded units are assigned a new part number which distinguishes them from the original. You will see this on the box (New labels), and it will be updated in the computer system at the factory. The origin could be for example a faulty unit that has been returned from a dealer via rma but has been sent a new one out. So the returned model gets serviced and depending on th…

Ref warranty: (this from Clare a couple of years ago)

Naim Certified Refurbished

Here goes! And please read carefully, as almost every previous answer in this thread is WRONG All new product comes with 2 years manufacturer’s warranty and this starts on the date of the customer purchase. In the UK (only) this can be extended to 5 years if the product(s) is registered within 6 months of customer purchase. Demonstration-stock units are slightly different in that the 2 year warranty clock starts ticking the day we ship to the retailer - these units are not elig…