And it was good advice, I could not be happier 
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I’ve already moved on from the 272, at one point I was hoping for a new 272 mainly to gain access to services like Qobuz but became tired of will they won’t they release so out it went, I’m probably not the only one.
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It will be released and it will be a ‘Giant killer’.
We all know this.
G
I think there will be many unhappy campers, as the range becomes more simplified and restyled. Others will love it. The shedding of the experienced distributors and dealers overseas is a pretty good indication that Naim (read the venture capital owners) and pushing change.
I don’t know, there are so many possible causes. I recently learned that Music Line, which I had always known as “the German distributor” was actually taken over by Vervent Audio Group years ago, and nobody saw it as a war by the new overlords. I understand that it’s painful for good established distributors and their customer, but on the other hand the current global situation with distributors of very variable ability is untenable. If changes mean that overseas customers don’t have to spend $600 to ship a Muso 1 from South Korea to UK for fixing, it would not be a bad thing, necessarily
Thanks @ NigelB. I’m sure you’ve right. Let’s see what happens…
Paul
…it will be released as soon as they have all the software fixes in place, then they can focus the development folks back on the 272 replacement… 
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So that will be somewhere around 2022, I guess?
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We can all speculate on when, how and what a new 272 could be but the truth is none of us really know anything (excluding Naim staff of course). Think Naim aren’t helping by refusing to either confirm or deny it’s replacement. To date all we’ve had is a obscure statement from management that really didn’t say anything. This dead bat approach by Naim is not helping and as others have mentioned some have given up waiting and gone elsewhere.
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I fully agree and also understand that Naim can’t make any statements because of commercial reasons. However, any ‘heads-up’ would be really appreciated …
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BTW: can some see the post from Charlie Henderson, referring to the 272 replacement? I’m unable to find it, but I might be missing things …
Thanks, it was in another topic! Unfortunately already from July last year …
Brand loyalty is very strong in the community and for good reason but it reminds me of a large sign at my local car dealer:- “look after the customer or somebody else will “
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So they should do what? Release a product that is not ready? Or in a climate they are not comfortable with, if it were ready? Or develop faster than they can?
(And car dealer analogy: So if you want Mercedes’s new SL 500 and they have not released it yet, what then?)
Whatever the product, if another manufacturer offers what you want then go for it.
I used Arcam for 30 years but when I became dissatisfied I switched to Naim.
Yes, if they do. But the fact remains that a car manufacturer will also update a model every 6 or 7 years, it’s just the time it takes, and I doubt that the Merc owners raise a stink every time on the Merc forum. Sorry, but you started the car analogy
Well there are a lot of well respected 272 owners who have chosen a different direction because they were ready to move on but Naim weren’t.
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Yes, some, like me (though not a 272 owner before, but considering it), into a direction that is better for Naim
But this does nothing to address my points. You could say the same if Merc updates the 500 SL in 2010 and BMW updates the 740 in 2011, then Merc might lose customers to BMW at this point. But nobody complains because this is how it is and there is absolutely nothing that Merc can do about it
So allow me to end it.
ATB 
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