From reading all of this I have now removed the system automation cable while system is unattended. I would be really angry if my speakers or 500DR were damaged as a result of an app running triggered the 552DR volume to keep going up.
So 1st thing is get the SL2s repaired at whatever cost if you love them. Or buy some different speakers if you want.
I would record everything that you do. And then look at some form of insurance or Naim to help with your claim.
Who is to blame? Who knows? But hopefully Naim may be able to help in some way.
Unfortunately these things happen in life. Not deliberately but thatās how it is.
Have you had a quote for SL2 repair? Home insurance may well cover you for accidental damage. Itās a relatively small claim.
Hi @Dan_M thanks for your post. I didnāt create this thread to point the blame towards Naim, also Iām not after any compensation, it was to highlight the issue I experienced, to make other forum members aware and for Naim to maybe look at some form of failsafe.
The SBLs are doing a sterling job at the moment and sound fantastic on the end of my kit, going forward I have a plan but for now things will have to wait until September.
I suspect that Naim are covered, by having a maximum volume setting in Audio Settings within the App. I know this does not help, but these things do happen. I had a Sony Trinitron that went faulty. The protection circuitry should have clamped the power supply down on development of the fault. It did not and the rest is history and charred.
with respect
All i can think is the Naim app went haywire and the Naim preamp volume went boobies up and the Naim amp went through the roof and the naim speakers went to heaven, obviously not Naimās responsibility. Then i think dam i love Naim/ olive
Playing a 1974 3rd pressing Japanese Dark side of the moon EMS-80324 (Ā£30 mint unplayed) on the Aro 1984 LP 12 simply fabulous and no bill at the end of the monthā¦ Itās a funny old game money itās a crime
Yeah in 20 years time iāll still own it.
playing āscary monstersā atm first Japanese press mint
Ā£12, got it when i was over there last month.
ill still own that too in 20 years time. iāll put it up to any nd555 all day long against my old girl lp12 aro for musical enjoyment, only issues could be the streaming /app maybe down , im actually smiling as i write this.
do you even know Scary Monsters? hook line and sinkerā¦ā¦
Iāve never heard a record player. My parents had/have (itās in boxes I need to figure out selling it), a pioneer setup which includes a record player but it must have only been used after I went to bed. Due to my physical restrictions getting into records has never made sense for me. I think itās probably best I donāt hear one as if it does sound better that would just make me wish I had one . I do technically own one record a special edition of a video game included a vinyl with game art decorating it. Iām planning to put it on the wall at some point in a frame.
Most donāt really care, they have grown up with streaming from their phone.
A bit similar, I have grown up with vinyl and doesnāt really do much streaming.
I do like the fact that records have become popular with gamers. I think itās one of the ways record players have become popular with a new generation. Whilst they are admittedly often limited runs popular games often include the vinyl version of the gameās soundtrack. They often look really nice too with either art work on the record itself or really pretty sleeves and collection boxes.
money itās a crime 
. I do technically own one record a special edition of a video game included a vinyl with game art decorating it. Iām planning to put it on the wall at some point in a frame.