I play full albums, but often link them in series to form a queue. I’ll even pause the stream as the last note is decaying so as to select the next album before the screen switches to the home screen, which seems to hang on for ages before it goes off. I also very rarely switch to standby - usually only to switch off the (unnecessary) home screen.
As I say above, I’m getting a freeze about every two weeks. I understand the Beta group has been trialing a new firmware release, but since my unit was delivered too late to allow me to join the Beta group, I only have that as a rumour, which I think was ‘leaked’ on the previous forum.
It would be nice to have notification from Naim Audio to tell us what is being done to address the issue, when it expects to release to the wider user base etc.
Hi, we’ve developed a fix for this this rare issue – it’s available now in Beta if anyone needs it urgently (via Tech Support), but otherwise will be available very soon in a software update - we’ll keep people updated on that. Many thanks
I’ve just encountered my sixth screen freeze incident in about 13 weeks of ownership, so the once-every-two weeks-frequency is affirmed once again. I didn’t get around to calling tech support today to try the beta fix. I’ll try to do so tomorrow.
According to technical support, with fingers crossed it is planned that a firmware/software update should be released in the second week of April, which should address this as well as a handful of other issues. Fingers crossed indeed.