A while ago I think GrahaemeH posted about the screen freezing on his NDX2. Just realised that mine is now doing this - in play mode it’s gets stuck on an album I played a few weeks ago, Black & Blue by the Rolling Stones as it happens.
Not a huge issue because it otherwise works flawlessly, and it is possible to get back to the home screen using the remote in case I need to change any settings, but just wondering if anyone has any info about the issue.
Are you on the latest firmware Paul, check to see if their are any updates in the settings list on the App. If you are up to date please let Naim know…they want to know there are still problems with the latest firmware.
Just to be clear. After installing the new software I was advised by naim that a ‘full reset’ ie resetting your NDX2 up as a ‘new product’ is required (in some instances) for the software update to take effect. The screen freeze issue is supposedly then fixed.
However…some may still have the problem occurring so this will be fixed in a further imminent software release.
Also have you tried a full reset on the unit since the update? Sometimes the unit needs a full reset for the new software to work.
To do this you need to put the unit into standby. Pull out the power cable. Then press and hold the Play and input select buttons on the front of the unit. Keeping them pressed in, now plug the prow cable back in. After a short time you will see the coloured start upscreen, the you will see a progress bar apear at the bottom of the screen. You can now release the two buttons.
After a short time you will be able to go through the set up wizard, the same way when the unit was new.
I’ll give the reset a go tomorrow. Just one question - my ndsx2 is powered by an XPS, presumably it will be ok to power it down by turning off the XPS ? I would need to be an octopus in order to hold down the the two buttons on the front panel at the same time as reconnecting the Burndy cable !