So do we know or are allowed to know whether or not sound signature is purposefully altered in the update? @Naim.Marketing
Just curious, I think it sounds fine.
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Yes I agree. This is also what I felt “immediately”. Great update!
Updated the Nova and NDX2 successfully and the SQ is top notch.
The iPad app couldn’t find the NDX2 after the update, though the iPhone was okay. I had to reinstall the app on the iPad and reload the Tidal account there. Otherwise all great.
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I was wondering about this too. Would love to know. Regardless I’ll upgrade today but I was not assuming that there would be sonic changes but now I’ll be looking for them and as a result I’ll probably hear them. Might be no difference of course!
Clare said Sonic the Hedgehog signed off the sound, so you have to assume the sound changes other wise why is Sonic involved?
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When any change to product is made, no matter how minor, whether physical or in firmware, the sound performance is always checked right at the end, and must be signed off by Roy.
Such is the resolution at this level, any changes to anything, no matter how small, and even including firmware, can potentially have an effect on sound. AFAIK Naim have found ways to tweak this though, so performance can be maintained or even improved where possible. There are some very experienced and long-standing Naim “ears” in R&D, not least Roy’s own, after all he has been the ultimate sound judge of every bit of Naim kit to leave the factory since the '80s.
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Hi Mark - I’d suggest rebooting everything (including the TV) in case there is an HDMI ‘handshake’ error somewhere (I had issues myself the other day when our TV did a software update!)
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Bit the bullet and hit the update button for my NDX2.
All good 
I deleted and then downloaded a fresh version of the Naim App, this sorted the issue and there also appears to be a significant improvement all round including sound quality.
Hi Richard,
I just moved to the new Release firmware and the Release app could not find my Nova (although it was already playing Tidal via Roon). I had not seen the help advice you just posted, although I was aware of tips provided by others (including @davidhendon ), so I ensured that Location Services were enabled and re-started the app … no joy.
I’m writing because my next step was to use the “+” sign in the Rooms screen and I added my Nova directly via the IP address (scroll to bottom of Add Rooms page and select “Add manually by IP address”). Success.
I’m posting here, since this might be a worthwhile step to add in your help suggestions page, perhaps as the new number 3 (after “force close and re-open app” but before “reboot the Naim system”)?
Either way, reporting a successful exit to a quirky discovery issue. Thanks.
Regards alan
To be even more specific: great improvement especially at lower volumes. Before I always had to increase the volume at a relatively high level to get “satisfaction” meaning when the sonic picture would hang together…Now I have the same result at much lower level.
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My only concern would be whether if your streamer was given a different ip address through DHCP from the router, would discovery by the app fail again?
Best
David
True… but if it works, you’re good and if it fails you continue the steps in order? I realize it’s a more technical step, since you need an IP address to try … and although there are lots of ways to find it, perhaps it could be left as an optional step only for those who know how to find it?
Thanks David, you’ve probably touched on the reason this step wasn’t originally proposed! My own disappointment with the failure after granting permission for Naim app to access location services (again, post iOS 14.4 update) was real: I had no discovery issue with just the iOS update, only after both that and the update to production firmware. As I say, a quirky corner case!
Hope you are well!
Regards alan
I am well thanks (now I’ve stopped struggling with MP3TAG on my iPad)!
It is interesting that deleting and reinstalling the app fixes the location problem. It’s something that the app keeps as data that is the problem, as deleting and reinstalling merely flushed out the stored data.
Anyway hopefully the Naim team will work out what it is. It’s interesting to know that the issue isn’t just about location services. I wonder whether toggling them off, closing the app, and toggling them on again might do it. And of course it could be an IOS bug rather than a Naim app bug.
Best
David
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Worth noting I had zero trouble doing the update on my iPhone on iOS 14.4. Plenty more reports of seamless updates, too. so this one could be a head-scratcher.
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That didn’t work for me… although as I did not completely exit “Settings” perhaps the toggle was not completed and this is a bad data point…
Regards alan
(Thought of you yesterday while reading an article in Digital Trends about replacing a laptop with an iPod Pro since it now has a “fully fledged” file system… not!!!)
I find that when I’ve installed new firmware and the app is open, it doesn’t find the streamer. However, if I swipe the app off and re-open it, it always does the trick.
Yes I also had no discovery problems on my iPhone or iPad on 14.4 or 14.4.1
But on the other hand, updating my Nova failed and I had to pull the plug after half an hour. The second time was ok though. Very odd.
Best
David
There are so many variables. My Sony TV had a firmware update recently that caused all sorts of issues - all fine now, thankfully!
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@Naim.Marketing just to inform you…
- Fixed: Occasional buzz sound when waking from standby on digital input
- Fixed: Occasional pop from speaker output at boot up
…isn‘t fixed in my case. My Nova just woke up from standby by HDMI ARC CEC signal and my loudspeaker did pop again 