New firmware update

This new Naim app update behaves like magic…
Select Qobuz and the app disappears.

Just experienced the same. Rebooted the iPad and logged out of Qobuz in the Naim app then logged back in. Behaving so far…
Should I restart the streamer?

If you haven’t done it before it can seen like a bit of a faff. There should be some written instructions with the download, make sure you follow them to the letter and you should be OK.

2 Likes

I’m on iOS and forced quit the app and restated my phone and all ok so far, I hope this isn’t history repeating itself.

What’s the latest App version? I have 5.20

G

That is latest iOS release

Thanks both! Must have updated automatically.

G

It’s a Qobuz linked issue.

Ok, further to my message above, I’ve switched the streamer off for 5 mins then back on, hard reset on the iPad and closed and reopened the Naim app. Logged in and out of Qobuz.
App still crashing.
I’ll have another go tomorrow and if no joy contact Naim.

FYI am using IOS 14.4 on iPad mini. Seems be a Qobuz issue as no crashes with my home network (NAS). Maybe I’m doing something wrong re updating…?

This is in multiple threads. It’s a new Qobuz issue that started at 1500 today. Naim is talking to Qobuz to get it sorted.

Best

David

3 Likes

Ok, thanks for the heads up, missed the other threads.

2 Likes

Android 2.20 version downloaded last night. The app has been stable the whole day today, including Qobuz. Fingers crossed for those having problems!

From the technical team at Qobuz: “There was an issue with our API yesterday and it has now been fixed. There is nothing to change in the Naim App, and we apologise for the inconvenience”.

9 Likes

I’m still getting dropped songs or long pauses this morning using Rune and Qobuz.

To clarify, do you mean Qobuz via Roon, or Roon AND Qobuz?

Hi Clare, I using the Rune app on iOS and streaming through my NDX2. My only streaming service is Qobuz.

Seems ok via Qobuz directly.

I suspect the Qobuz API issue affected many others, not just Naim.

Assuming you’ve rebooted all elements of your system - and the Apps (proper restart, not just closing and reopening)? Worth trying that first, and if you still have issues, contact Roon support