I have been following the threads from my original posting about the difficulty I was having with the superline/282 connections. The advice from the community was very helpful. I connected the 282 and 250 to a hi-cap dr that I had before I bought the supercap. It worked with the cartridge I purchased a Kleos SL. Music’s detail was phenomenal and the cartridge was new.
Then I finally got a reply from NAIM support with different directions. I copied their email;
Sorry for the late reply !
Yes, what you are experiencing is normal.
You are currently sending a Line-Level signal directly into the NAP250’s Input without it being controlled by the Preamp.
Normally, your setup would require an extra Hicap, but it is doable with only a single Supercap.
We simply need to re-wire things differently.
Right now you should have the 2 - DIN5 cables going from the Supercap’s two Left connectors (Power and Power & Audio to the 282’s Upgrade 1 and 2.
Start by reversing these cables, either on the Suprcap or the 282, not both.
Then, feed the Nap 250 from the lower Right connector of the 282 ( Standard)
Finally, add a Din4 to Din 5 cable between one of the Signal Output connectors of the Supercap to one of the Inputs of the 282 and that will become your Phono Input when you choose a source.
My best
Michel Rousseau
These directions also solved the problem.
One last problem was the hi-line. The cable started separating and I got no sound so I had to get a new cable, not a hi-line.
Thanks for all your help.