Possibly a more difficult impedance curve on the IBLs, Roberto. So they need more grunt.
Sure as hell isnāt here either! 
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Running a ten box system here too, on a two stack Fraim plus an old Ikea cube. If I ever do go for a Naim streamer + PSU, Iāll need a third stack of Fraim.
Also have the ālifestyleā one box solutions of a Nova and a Muso QB in other parts of the house.
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Is there a photo of you on the Naim marketing teamās wall? My son used to joke that the apple marketing team had one of me! But yesā¦ More boxes!! 
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Iām more of the Maximalism - āmore is moreā Philosophy 
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It is possible to downsize AND upgrade at the same time. I speak from experience.
It does, however, mean a move away from NAIMā¦
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A small update. I spoke with Naim at about 1pm today, and explained my theory that the bar was drooping because there was a tiny step between the two halves of the chassis, of about 0.25mm. I sent them a photo of the bottom of the Nova so that they could investigate.
I didnāt expect to hear any more about it and was quite happy with my new superglued logo bar.
However, I received a call from Naim a little while ago saying that they have looked into the problem and that the bottom should be dead flat. They donāt feel I should be making do and my Nova should be perfect. They are therefore going to swap mine for a brand new one. Well, that was a nice surprise, especially as I hadnāt even considered asking for an exchange, and hats off to Naim.
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Naim customer care is always top notch based on my observations and experience. Glad you were able to get everything sorted.
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Most of us would not have bothered to investigate so thoroughly Nigel. You have quite rightly been rewarded, Happy Xmasš
That is actually impressive customer service!
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Iām guessing thatās out of the normal routine for such a problem. Maybe they know you write a lot on this forum.
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Amazing!
Letās not be cynical. Iām sure theyād do the same for anyone who inadvertently gets a faulty unit. I certainly didnāt ask for a replacement or any particular favours. Itās just good customer service.
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I believe you are wrong if you believe naim swap all Novas that have this issue for a new one no matter age of the product. Itās not a cheap product but the issue is a cheap fix. Iām sure you got special treatment for some reason. I mean, people send more expensive Naim products all over the globe to repair stuck relays but a plastic part that gets loose and you get a new unit. Doesnāt make sense.
How old was yours?
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Good to see customer loyalty rewarded with great customer service, result.
Welcome Olaf, thatās a very nice room and setup you have there! Donāt worry about your English, Iām 66 years old, English, and still struggle with the language, lol.
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May I say dear boy, you have an excellent taste in tinned fruit!
Youāll have a Nova Nova then.
G
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