It is expected before the end of March, and likely would not go to the beta group, as I understand things. Maybe Naim could clarify 
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If that is your expectation, you will be disappointed!
Anyone who has been involved in firmware releases knows the beta testing can take a while.
HH says it hasnât gone to beta testers yet and the intrepid @Cohen1263 was told it would be with us before the end of the month i.e next week.
When @HungryHalibut asked the question to Cohen1263 he was told many posts up stream that âObviously it will go to beta testâ
Others have speculated it wonât go to beta.
Maybe @Richard.Dane could use his hot line and determine what expectations we should have here.
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Thatâs what is communicated. But not through support of course.
Fair points P
It would be interesting to know how many NSS 333 owners on this forum believe the SQ has deteriorated since the last firmware update
There are a few that Iâve noticed that arenât happy
All I can say mine sounds wonderful
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Naim have not given any ETA on the next firmware as far as Iâm aware (they donât as ever with firmware, as itâs just not possible to do so - itâs ready when itâs ready), although I have seen that they hope to release it to Beta testing later this month.
It just seems really shabby for @Cohen1263 who has done a great job and come down from the mountain saying all is good it will be with you by the end of the month.
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Richard, do you know if the next firmware will be released for all the streamers including the New Classics?
Sorry, I donât know about other firmware. I thought we were discussing upcoming bug fixes with 3.11.
There is probably some unintended miscommunication along the way here, and certainly no intention to deceive. Being released to Beta and being released to the public are different but may have been confused in a quick conversation. Put it this way, plan for weeks rather than days.
I agree - but given this is already a pickle and you can imagine the hullabaloo if certain people donât get it by the end of the month - you would think âsomeome at Naimâ would say look weâre running a tad late on this - it will be with you soon.
As Richard said, beta testing is a bit like âhow long is a piece of string?â and âsoonâ would mean nothing. I simply mentioned that it wasnât yet in Beta in order to manage expectations of those expecting it next week. Having done Beta for a long time, my hunch is delivery by the Easter Bunny, but thatâs just my hunch. Or carrot.
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Obviously Jason and Paul have been as candid as they could be with @Cohen1263 but with any firmware release thereâs always a big difference between what release timing is hoped for and then being able to give an exact ETA (and of course thereâs a Beta release, which comes before a general release). Giving an exact ETA is effectively impossible, so Naim generally donât give ETAs (except under exceptional conditions), but have often given an idea of the hoped for period; sometimes they come in early - like with 4.9 and the new iRadio, which arrived a week ahead of schedule (one of the few times they made an exception by giving an ETA), but more often it runs over a bit, usually because a bug or issue appears late on during testing. As I say, these things are ready when theyâre ready, and I donât think anyone would want them released before then.
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Again, this is an example of the poor communication from Naim. @Cohen1263 made a huge effort to visit Naim and helped to get the issue sorted.
The Naim staff gave some positive intimations to him with timescales, but now appear to be backtracking on this.
Given that one of the biggest gripes about this being the woeful communication. You would have thought Naim would have been more realistic with their communication and timescales, to prevent further evidence of this.
DGâŚ.
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Undoubtedly they were trying to be as accommodating and candid as possible, but as I posted above;
Giving an exact ETA is effectively impossible, so Naim generally donât give ETAs (except under exceptional conditions), but have often given an idea of the hoped for period; sometimes they come in early - like with 4.9 and the new iRadio, which arrived a week ahead of schedule (one of the few times they made an exception by giving an ETA) but more often it runs over a bit, usually because a bug or issue appears late on during testing. As I say, these things are ready when theyâre ready, and I donât think anyone would want them released before then.
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Richard, I admire your patience and self control.
If I had administrator powers here there would in soccer parlance be a lot of yellows and a few straight reds handed out.
.sjb
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Nope. No âquick conversationsâ But two weeks which was a strongly suggested released to public time scale might conceivably become three. Is 11 definitely going to Beta for bug testing?
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Letâs give Naim the time they need to get it right. Better Beta test the hell out of it to avoid another disappointment. Also letâs not blame anyone for giving âan estimateâ to @Cohen1263. I think the engineers were trying to be as accommodating as possible and that should be applauded.
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Wether itâs days or weeks, I am curious after the results. Hope itâs to everyoneâs liking.
Yes, itâs going to beta in the next couple of weeks hopefully. It will then spend time in testing before release. Given that itâs going from 3.10 to 3.11 it would in my view be extremely risky to release without a thorough going over in beta. Itâs of course not just the SQ issues but the possibility of other bugs creeping into the firmware as part of any coding changes.
Perhaps I should have said nothing, but I thought it wise to avoid raised expectations and a constant stream of âit must be tomorrowâ posts.
I really hope people will desist from taking further pot shots at Naim. Software development isnât easy and itâs foolhardy to give an accurate ETA only to disappoint people. Those of us who have been beta testing for years know only too well that issues can pop up at the wrong time and throw things off course.
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