UnitiServe software update question

Sorry to hear about your lack of success so far. Please report back as I am currently exactly where you are and looking to follow your route to updating the software.

It’s many years since I did this, but I seem to remember that it wasn’t so easy to get the update onto disk. I seem to remember it required you to burn a “disk image”, or something like that. This took a few attempts, and have burnt the right thing onto disk, the update in the Unitiserve was seamless.

Good luck, Paul

1 Like

I’ve made an iso image for whoever needs it.
Try isoburn.org for windows software to burn the iso to physical disc.
Dropbox - Legacy-17c.iso - Simplify your life
Click on the dropbox link, there should be an option marked “download”, this will save a file called “legacy 1.7c.iso” to your pc. Approx 75mb.

5 Likes

Will Do.

thanks for sharing. I’m already 1.7c but keeping the file is always handy.

Thanks Robert!
I’ve just burned the cd with you legacy.iso image.
Just to doublecheck, is it fine for a unitiserve? Thanks a lot!

My US from the 1.7a to the 1.7b went on “flashing mode” all night long and I felt terrible… until the morning after

I burned a copy of the ISO and placed it gently into the UnitiServe . it spun for about 20 second and then spit the disk out .I waited several hours and checked back with no update . I have confirmation that I will be receiving a official copy of the upgrade from the Focal/Naim website but at this point I wondering whether it will work or not but we will see.

You did burn the iso as a disk image, and did not burn the iso file as such onto the disk? (If you put the disk into a computer drive, what do you see? If it’s the iso file itself, then it’s wrong)

Hi, it works for these units:
HDX, UnitiServe, NS01, 02, 03

And to reiterate what’s mentioned above, an iso file is a disk image file. When using appropriate software eg isoburn it will create a disk from that image. When done, the disk will contain 3 folders, one of them called “upgrade” and inside that will be the 5 zip files for the 5 unit types.

I burned the upgrade folder which includes the NSSRV upgrade v1.7c zip
to a CD as an ISO image

1 Like

I should also mention that I am using my Windows 10 desktop to monitor the update . Should I instead have a keyboard , mouse and monitor connected directly to the Unitiserve?

You don’t need anything to monitor the update. Your Unitiserve should be powered on and connected to your network as usual (although I don’t think it uses the network connection during the upgrade process.

You put the CD into the Unitiserve which will eject it 30 secs or so later and then you leave it alone while the upgrade happens. The Unitiserve will have a flashing light for quite a while and once it’s all on steady again, you shut it down properly and then turn it on again. It should now be on the new firmware. You check by looking in n-serve or the Windows DTC.

You don’t need that for the update, just stick the disc in and let it get on with it. If anything I suspect that viewing the US on a computer might make the process stall.

I’ve succesfully updated to the 1.7c thanks to the informations provided in this topic.
Thank you all very much!
I’ve burned the iso image with isoburn; everything was very easy.
As CD-Rs are not much used nowadays, and you could find yourselves in the same situation as mine:
I had no CDRs at home and so I burned a DVD-R, instead. The Unitiserve read it correctly and after at about 30 minutes was with 1.7c firmware

1 Like

That’s good to know, thanks for the update.

Congratulations !

OK , I received a Update CD from Focal/Naim this evening . I put the cd in the Unitiserve and nothing happened .no blinking Naim light and the UnitiServe didn’t eject the Cd at all . I think I have reached the end of the trail . It still plays the music that was in it when I received it .just nothing further .
any last suggestions ?
A couple of quick thoughts : I downloaded the app for my iPhone . It recognizes the Unitiserve by its NSSRVxxxx however no additional options exist.
someone mentioned that you could drag and drop music files burned from another hard drive . if this possible are there instructions .

when Naim sent you the 1.7c update ,was it burned off of someone’s PC or was it an Official printed factory CD ?

The updates are never factory printed CDs!

I would shut down the Unitiserve, then start it up again and once you have a steady logo light, try the update CD again.

Regarding the Naim app, the one you want is n-serve for IOS if you have an iPhone or iPad, not the Naim app for IOS. There is no Unitiserve app for Android.

Once you run that app, you tap the server that it has found and then select Connect. But it’s a few years since I had a Unitiserve, so I forget exactly how the n-serve app works. As I recall, it’s more intuitive on an iPad than on an iPhone.

You can check that whoever burned the CD did it properly by looking at it with a PC. You should be able to see the various files in the upgrade folder. If you can’t see them then maybe someone copied the iso file to a CD, in which case you can either use it to burn a proper CD yourself or ring F/N and get them to send another one prepared properly.

You can access the Unitiserve from Windows (10 in my case), it is diplayed as a network player. If you open it (in Windows), you will see two drives, one “Download” and one “Music”. You can drag and drop music files in the “Donloads” drive, but you cannot edit folders in the the “Music” drive, these are for the music files ripped by the US.
At least this is how it works for me. After some two months of playing with it I still cannot connect NAS-drives (they show as “offline” in the US), but what you have is basically an excellent CD-Player with ripping function and two TB of storage.
Network

Best

Matthias.[quote=“gpouch, post:77, topic:21203, full:true”]

someone mentioned that you could drag and drop music files burned from another hard drive . if this possible are there instructions .
[/quote]