Hi all,
I’ve just checked with the necessary teams and we’re not seeing anything unusual going on with the last release. There are a couple of more niche cases on Tidal that need fixing on next build but overall holding together pretty well.
In the case of @Kompressor1 it indicates he’s on older code and hence that is at least 3 years old and very well proven. It indicates that is a localised fault that is going on.
To ensure issues are on the radar make sure support tickets are raised with Naim. Ultimately if there are issues that are down to a bug or compatibility issue we’ll fix them. As proven from this last code release, we are still supporting the older products, some of which go back 11yrs now.
On a side note, I have looked at a couple of cases in the last few months and they ended up being hardware faults. Some of these products are getting very old and some electronic components are starting to fail (inherent in any electronics if you make enough of them). Again, our helpdesk is there to help break down the problem.
With regards
Steve Harris
Software Director
Naim Audio Ltd.