Mine was doing the opposite. Skipping on last track(s). I sent it to Naim Focal North America for repair and their initial diagnosis was a laser issue. Waiting to hear back from them. I’m going with no new is good news, as they mentioned they had a spare laser assembly.
I would talk to your dealer and see if you can get it in for diagnosis/repair.
It’s a real heartsink moment isn’t it! Call Naim tech support for reassurance about repairs. (Mine (CDS2)was repaired a few weeks ago). Then, if advised a repair is possible, get in touch with your dealer to get the repair in motion. Hope all works well for you.
By “first track” do you mean the first track played (ie innermost) or first track re a record (ie outermost"? The position of the skipping might give some clues as to the cause.
I don’t know what the current situation is for the VAM1202s. I know Naim were stocks were low and they were trying to source some decent ones (not easy) last time it was discussed here. I wonder whether @NeilS knows.
However, the symptoms described in this case are indicative of the glue that holds the platter to the motor spindle failing, sometimes coupled with a hairline radial crack through the platter. The slippage is more evident on track one, as it uses the highest RPM.
The platter can be glued back in place using a degree of care. We may have some platters knocking about if yours is cracked.
Hi Lou, it is worth it to check the platter, which happened to be the issue with my player. It was repaired (glued) and cost to ship was more than cost of repair.