Yes I understand that but it might be a issue with the streaming board inside your 272
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I hope not. I will add that after doing a factory reset, Bubble did work, until I streamed TIDAL through the naim app. Once I had done that, Bubble never worked again. This happened twice.
I’m starting to think - for me at least - Tidal maybe the issue. I’ve been trying to use the Tidal app on its own at work as I’m back in the office a couple of days a week - absolutely shocking performance in picking up tracks and playing.
Yeah TIDAL support completely stopped responding to me after a while insisting its Naim’s issue. Not surprising there, but hey, at least they reply? More than I can say for Naim. But, I still only have issues on my 272, works great everywhere else. So for me, I do think it is a Naim problem. I will know for sure soon enough as I have decided to make a few changes to my set up.
If the problem arose after the Firmware 4.8 update, it is logical to assume that the problem is in the new firmware. Is it possible to return to the firmware 4.7?
It is, but Tidal’s new login process requires 4.8
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Yeah TIDAL doesn’t play at all with the previous firmware version. I was also warned against going backwards as it can brick the unit.
My dealer told me that several complaints were reported to them after the 4.8 update. This counts for the 272 at least. Some issues are still present.
I have conducted all possible measures as far as I have been told such as a factory reset, reset of the router, re-installation of the Tidal connected app, new password, rebooting my smartphone ans so on. Still the 272 just stops playing, disconnecting with the network not to be found by the app anymore. It is very dissapointing…
Glad to know I am not alone in this at least!
Same issues here too. NDS 4.8. Latest IOS update on my ipad.
Playlists stops. This morning album stopped after 5 tracks.
Hope Naim can fix this or is my NDS too old already? 
Hi @oldneil, best if you contact Support (support@naimaudio.com) in the first instance as, presuming you’ve tried the various suggestions on this thread, a bit of detailed troubleshooting is probably required.
I sent email to naim support weeks ago … crickets
I did a weeks of troubleshooting with TIDAL, they concluded this is a Naim hardware or software issue. More than likely firmware. As Naim support takes weeks or months, and I wanted to try Roon anyways, I have changed my hardware. No more issues!
Hi Ron, I had the same problems with my NDX with 4.8 too. My unitiqute is still on 4.7 and never had these problems. Both devices run over the same router, with the NDX being connected via cable and uniti via WiFi. I made some posts about it in the forum and was planning to give the NDX to the service. But something may have been changed or the Naim or Tidal technicians were able to solve the problem because since last Friday everything seems to be working again, even playlists with over 300 titles load quickly and without the problems that occurred before … I have no idea why this is all working again. Hope it stays that way… How about you, does it work again?
I just tested mine, still not working here, it stopped after 2 hours and 15mins approx.
Yes, much better. But still have a disconnection once a week or so. It is doable…
Today, I found the Naim app without any of my favourite albums. Very strange, everything seems to be deleted suddenly. In my Tidal app they were still all there. But how comes? What has happened? And now again my 272 cannot be found by the app…what a dissapointment.
I have experienced similar problems with my ND5 XS2 no matter what firmware version I have run. I can play a number of albums with no issues, then all of a sudden it will stop at the end of a track, bounce further down the playlist and sit there. At first I thought it was a track transition issue, but the bouncing further down the playlist is something fairly recent.
Tidal app is working better for me now but still having issues with my Uniti2 and the Naim app stopping. Had a few different texts on the unit display including ‘error’ which wouldn’t budge for ages. Another one was that the track I wanted was skipped - or word to that effect. This is nonsense as I haven’t ever requested a single track be ignored or skipped over in either app.