I’m having trouble with the Naim app (Android) and my home network. My current Wi-Fi setup uses a Netgear Orbi router and satellite mesh network. I can’t run everything from one router within my house, due to poor Wi-Fi transmission. Using the mesh network, Wi-Fi is strong throughout the house, and I’m using a wired backhaul between the router and satellite. I’m experiencing very slow response times when browsing UPnP servers, specifically using Synology media server, and Minimserver, running on the Synology NAS. Due to other home networking tasks, my NDX and Synology NAS need to be connected to the router and the satellite respectively.
When browsing the media servers using the manual buttons on the NDX, response times are near immediate. When the Naim app is used, however, I experience delays of up to 30 seconds, often more than 10 seconds, after browsing for music on the media server – basically its almost unusable. I have tried other UPnP apps on the phone, but I lose gapless playback on the NDX, so they are not an option either. Once I eventually get to select the music on the Naim app, playback is faultless. I’ve tried turning many Wi-Fi settings on and off in the router, but have yet to find the root of the problem. So my first question, is are there any particular settings that I should be paying attention to on the Orbi that would enable me to fix this, or any diagnostic approaches people are aware of to try to work out what’s going on?
The situation is made even more intriguing, when replacing the Orbi router and satellite, with an Asus mesh network router and satellite. In that configuration, the app browses the media servers almost instantly, perhaps with a second or two delay occasionally. The obvious answer would be to ditch the Orbi mesh, but in most other regards they are a better fit for my Wi-Fi network than the older ASUS routers.
I may just be having the timing issues referred to here, NAIM App - UPNP Server not found, but I’ve been unable to confirm that. The Orbi’s don’t support IGMP snooping so changing settings related to that isn’t an option. As far as I can see, I only have one DHCP server on the network.